Several overseas Filipino Workers were left without their pasalubong and other essential items upon their arrival at the Ninoy Aquino International Airport (NAIA) when it was discovered that their luggage were left behind in Dubai.
According to a report by GMA News’ Marisol Abdurahman on GMA News TV’s Balitanghali on Friday, a Cebu Pacific official told passengers two hours after landing in Manila that the OFWs’ luggage were left in Dubai to avoid flight delays.
Crew members put the luggage aside for later transport after the crew ran out of containers to place the cases in.
The airline did not deny their negligence in informing their passengers immediately of the complication.
Apologies were offered by Charo Logarta Lagamon, Cebu Pacific Corporate Communications director, who said they will deliver the luggage of the OFWs at a later date.
“Humihingi kami ng paumanhin sa mga pasaherong hindi naisakay ‘yung bagahe. Sana nakapag-iwan sila ng kanilang contact details para maihatid sa kanila ‘yung bagahe,” Lagamon said.
Meanwhile, the Manila International Airport Authority (MIAA) insisted that airports were not congested despite a 10 percent increase in air travelers compared to 2016.
MIAA General Manaher Ed Monreal added that several flights, especially domestic flights, were displaced due to adverse weather. — Rie Takumi/RSJ, GMA News